Clips from SuperSupervisor 1

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"From the employee's perspective"

"I am not trying to imply that I know anything about managing since I have never been in management. I feel like the man who said that even though he didn't know music, he could tell the moment someone was off key or out of tune. In this program I will tell you some areas where you may be off key or out of tune . . . You have heard from labor lawyers, labor consultants, labor advisors and labor leaders . . . now hear from labor!"

Clips from SuperSupervisor 1

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"Based on Mildred Ramsey's popular book The Supervisor
©1986" (over 200,000 in circulation)

"The Seven C's for effectively managing people in the superior/subordinate relationship are: Courtesy, concern, consideration, compassion, consistency, control, and caring. I will teach you how the seven c's will positively and productively motivate 98% of your employees 98% of the time."

Clip from Supersupervisor 2

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"Direct and powerful"

"Do you want to supervise me, boss? . . . OK, then supervise yourself first. You should always be a person who is in control . . . control is the magic word for you. . . whether it is your temper, your tongue or your hormones! . . . and speaking of hormones boss, you can't get your honey where you get your money . . . Self control is the first thing we notice about a good leader . . . So of you want to supervise me . . . you supervise yourself first!"

Clip from SuperSupervisor 2

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"Laughter is the language of the soul"

"I have never been in management, but for 42 years I watched management and wondered, Why do they do this? and Why don't they do that? Can't they see how that looks to us? Never dreaming I'd ever get my hands on all these managers. I feel like a mosquito in a nudist colony. I know what I'm going to do but I hardly know where to start!"

Clip from A Winner Warts and All

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"Enthusiasm is not taught . . . It's caught"

"I repeat, enthusiasm is not taught, it's caught. If you want me to come to the job every day like John Wayne, with both guns blazing and raring to go, OK boss, you do it first and I'll catch it. I promise you, boss, if you'll get a fire in your gut about this job, I'll get one in mine....and I'll follow you to the jumping off place!"

Clip from SuperSupervisor 1.

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"Principles that are simple, sound and cost free"

"Management team, I hope you will get this message. The principles of positive employee communications are simple, sound and cost free and best of all, they work! The principles you will learn in this seminar will improve your relationship with your employees and help you increase production, improve quality, ensure loyalty, promote safety and help secure your operation's future!"